From outbound and
inbound parcels and deliveries, tracking and customs,to logistics
workflow management - Advocate consultants are helping global
companies.
Traditional parcels and logistics management was a
relatively simple process, resellers purchased items from one or
two vendors, and consumers visited the store. With the rise of
e-commerce and the new coronavirus pandemic situation, the demand
for product variety led to a much more complex series of events,
causing an a rapidly growing influx of small package inbound
freight, requiring more effective parcel inbound logistics
management.
In the age of e-commerce-savvy customers, traditional parcel
and postal operators must provide services that customers can use
as simply as they are purchasing in an online store, from parcel
delivery tracking through online postal fee payment applications,
customs clearance and data submission.
Data exchange requirements and regulatory compliance
obligations between postal operators are posing a great challenge
to state-owned and private postal operators as well. Many
countries are obliging new regulatory requirements for data
exchange for both inbound deliveries (customs clearance) and
outbound deliveries (US STOP ACT) that mandates postal operators
to send electronic data for every given package they are sending
(outbound packages) and use the received electronic data for
automated package handling, customs clearance in a frictionless
way and for supporting logistics workflows.
Advocate Organization Development
has a leading role in supporting Parcels And Logistics activities
of several private and state-owned delivery companies and postal
operators. Our professional consultants use their expertise and
experience in different business and development activities that
are related to the following activities:
Business workflow and
process optimization: evaluate and review business processes
(e.g. customs clearance processes, logistics depot workflows and
management, etc.).
Support and lead product
development and supervise sales channels: introducing new
services and fee structures, design and introduce new online
solutions (e.g. updated package tracking status checker, online
payment), help managing the product portfolio.
Regulatory compliance:
consulting and development services to comply with US STOP ACT,
Brexit and customs-related EU regulations.
IT Consulting, Business Analysis, Test
Management
We were helping
our partners in different projects, ranging from regulatory
customs compliance to in-depot workflow management.
IT Consulting services for Parcels and
Logistics domain
Our professional consultants use their expertise and
experience in different business and development activities that
are related to:
Providing end-user support
and consulting services for international postal networks and
applications: UPU IPS and CDS, Hurricane eCommerce, IPC PDDP
solution.
Providing IT Business
Analysis, Development and Testing services: IT consulting
services for Parcels and Logistics Services related systems,
middleware and distributed interfaces/applications.
Latest Parcels and Logistics
Projects
US STOP Act compliance project
Under the STOP Act, starting January 1, 2021 the Postal
Service must refuse any package shipped to the United States that
lacks identifying data, such as shipper and recipient. Advocate
consultants were responsible for overseeing and driving the IT
design and implementation project for the data submission, making
sure all the related IT systems were capable of producing the
necessary ITMATT data for providing seamless customs declaration
on the destination.
Featured
Case Study
Hurricane e-Commerce
introduction
With the introduction of automated frictionless customs
clearance mechanism, Harmonized Subsystem codes were necessity
for the customs procedure. The Hurricane e-Commerce solution
provided a method for this and Advocate consultants were
participating in the integration of the solution in the current
architecture landscape.
IOSS VAT scheme introduction
The Import One-Stop Shop (IOSS) scheme allows suppliers and
e-sellers selling imported goods to buyers in the EU to collect,
declare and pay the VAT to the tax authorities directly during
the e-commerce check out process. That menas, the buyer in EU has
already paid all the duties and taxes before the parcel entering
the EU, which makes logistics and postal operators not collecting
the duties and taxes. This meant a challenge for postal operators
with mission-critical IT developments needed to be done. Advocate
consultants were responsible for the planning, design and testing
of the project implemented by one of the CEE region's biggest
operator.
